Reset ctrlX Drive with Integrated ctrlX Core

Hi, I have a ctrlX drive demo kit (R911398609) and its system was corrupted. I tried to reset the drive the same way like ctrlx core X3, but it doesn't seem to work and I can't establish any connection with it on XF10. The drive panel keeps showing F2901 error and the drive keeps flashing blinking red.

Setup:
- Panel firmware: FWA-XD1-PAN-V-0118.00
- System Image: SystemImage_RM22.07.zip

Are the firmware and system image I used compatible with this demo kit? There don't seem to be any documentation on that...

Attached are the folder generated after flashing.

7260415805705.zip

4.7KB

Best reply by CodeShepherd

Clement In general like already mentioned the runtime (drive firmware) of the ctrlX DRIVE needs to fit to the version of the ctrlX OS system apps (control firmware). See online documentation. So please install the corresponding ones and then do a power cycle of the device (power off and on).

I am not sure why error "F2901 Communication error: Check connection or network config." is shown, as normally an firmware mismatch is. Is the number of file the serial number of the device or of the ctrlX CORE? As this seems to be way to old to run the latest firmware on. Please send me a private message with your contact data so I can forward your request to the corresponding department.

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