Ethercat: E2092 that leads to a F4002

Hi i have the same problem here in a machine.  E2092 that leads to a F4002.

Solved: Error E2092 to Fault F4002 (boschrexroth.com)

I am using a MOOG COE controller and it does not have the same tools as beckhoff controllers.  I have a cycletime of 10 ms and 20% sync offset on the controller. Still having sporadic e2092. I changed it to 30% and i still have it sometimes (maybe it got better but i don´t know for sure).

Maybe unrelated but happend twice: I touched the usb cable (from my pc to display on ctrlx drive) and it trigerred F4002. 

Can someone give me a help on this subject? Is this a master configuration problem or could it be a cable problem?

Best reply by nishimura

What worked was to increase the Shift Time in the slave settings.

It seems this parameters help when you have a controller with jitter in the comunications.

 

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