Hello,
     There is a ctrlX driver plus which has been ordered about one year ago (never worked) ,the messages is :
XCS1-W0070ARN-02NX3T0NNET-S02RSN2NNNN0NN
MNR: R911403930
SN: 7260418177655
now the user plan to update the firmware to RM21.07 or higher , is it possible update the firmware on site?
By the way , we can not login the core to look the version of the runtime, the default password "boschrexroth" does not working