License Manager Issue with CtrlX Core

Hello,

I am trying to access license manager on my new CtrlX to upload a license .bin file. I do not have the option under Settings->License and when I go to the URL for license manager, I have the below error. Any thoughts?

Thanks,

Bala

Best reply by nickH

Hello Bala, 

Which system version are you using? Please have a look at the version of your system apps (Settings -> Apps). 

The licensing on the ctrlX CORE got enforced with V 1.12. 

Hint: In the Collaboration Room (path: ctrlX_CORE_APPS/All-Apps-In-One-File/RM21.11 - V 1.12) you can find the SystemImage and a Guideline on how to perform the update in the Release Notes.

Best regards, 

Nick

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