Hello everyone,
I wanted to raise some issues that I have been experiencing with the WebIQ software on the ctrlX after I updated from version 2.11.3 to 2.13. Specifically, I have the following problems:
- The HMI is freezing and becoming unresponsive and inputting data on the HMI is no longer possible.
- The timing of this issue cannot be determined as it occurs unpredictably.
- Additionally, the WebIQ Runtime Manager cannot be accessed and does not load after the HMI has frozen.
- Restarting the ctrlX seems to resolve the issue temporarily, but it keeps reoccurring at unpredictable intervals.
Furthermore, I have noticed in the Log (attached to this post) that there seems to be an issue with an incompatible data type (rPEQReadCurrent), which is a normal REAL data type that I have deleted and re-added to the project multiple times. Other variables of the same data type do not seem to be experiencing this issue. This issuesalso only seems to occur from time to time and not regularly?Â
I would greatly appreciate any insights or suggestions on how to resolve these issues. Thank you in advance for your help!
Cheers, Sam
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Ps. Is there any other way to start WebIQ Projects after an update, rather from the web-backend in the designer version 2.13?