Problem with Virtual CtrlX Core

Good morning,

I have a problem with the Virtual CtrlX Core.
When I try to start it, the element "Offline" turns to "Booting" but nothing else happens and after some time (fews seconds to one or two minutes), it turns back to "Offline".
We tried to look at the emulation process window by activating it in the seetings but it doesn't launch.
I tried too to reinstall my full software but it still doesn't work.

Configuration :
- CtrlX Works 1.18 on a real computer
- With Network Adapter or Port Forwarding

Thanks for your help.