Hello,
I'm writing to seek assistance with a technical issue we are currently facing.
We are running into Ethercat configuration problems with SMC devices EXW1_BEC and EXA1-EC.
We succeded with scanning and switching them to OP as long as we don't attempt to configure them. ( see Fig.1 )
SMC confirmed that these devices only allow "Online-Configuration" and once online they automatically fetch the correct children objects proper configuration.
SMC Techincian we are in contact with succefully tested them with Beckoff Ethercat master (TwinCAT3) going through the steps shown on Fig.2 ( Swithchig to CoE-Online)
So, we tried to do the same with our CtrlXI/O Engineering. But as a matter of fact we ended up with empty object directories ( See. Fig. 3 )
We tried to configure manually every and each output and input variable in the attempt to match the same configuration we already validated with Beckoff. This case Ethercat remains stuck to Pre-OP ( See. Fig 4 )
With both SMC devices we are stuck at the same point.
I would greatly appreciate if any of you could support, or address us to the appropriate documentation to go to the bottom of this problem.
Our CtrlX environment ( Core, CtrlXWorks, App ) : 2.4.0.
In attachment : EDS files and product configuration istructions.
Please let us know if there is any additional information you require.
Regards,
Massimo