Hello,
We have a customer that has a SAFEXC12 and he has the output connector broken,
We have ordered new connectors following this reference XACC-3-CSRTB12_L (R911410768)
The problem is that when we try to plug the new connectors it does not fit in the SAFEX, this SAFEX is one of the first ones so we do not know if the connectors should be the same? Or maybe should I order different connectors?
Please let me know how should I need to proceed,
Thanks,