Your fastest contact to the service
Our Digital Service Assistant is available around the clock directly on your mobile device. You can access our entire service portfolio at any time and get fast help in case of service.
Use our services, such as hotline, spare parts and repairs, via smartphone directly in the production environment. The app offers high usability and easy identification of our components. A query of status information of the machine enables the correct further steps to be initiate and, if desired, all relevant data to be transmitted directly to us. Through easy registering our Rexroth components via app, you have further advantages.
SMART
- Unlimited mobility.
- Mobile access to all service tools.
- Usable directly in the production environment.
FAST
- Comprehensive time saving.
- Continuous service workflow in one app.
- Online diagnosis directly via the control.
- Direct access to corresponding documentation.
- Quick-link to spare parts and repair order.
- Fast contact to the Helpdesk.
EASY
- High usability.
- Simple handling.
- Fast product identification via integrated code scanner.
The current version of the app is designed for products of the Automation & Electrification Solutions, Industrial Hydraulics, Mobile Hydraulics and Linear Motion Technology business units.
Web Application
Digital Service Assistant is now also available as web application https://dsa.boschrexroth.com. In this web version, the customer has nearly the same functionality as in the smart device version. One of the main difference is the manual input of the product information, e.g. serial number, material number or type description. The "Online diagnosis" function is only available in the smart device version and can be used in combination with ctrlX DRIVE.
