Error in HttpRequest (401: Unauthorized)

Dear All,

I am using IO Engineering 3.6.2. While i do "Scan Device", i always error "Error in HttpRequest (401:Unauthorized).

I am looking for any advise.

Thank you.

Best reply by CodeShepherd

Did you enter incorrect credentials in the IO Engineering? To be able to access data on the ctrlX OS you need a user with the corresponding access rights.

ctrlX IO Engineering - enter credentials when scanning

There is also online documentation available that can be reached when clicking the link in the login screen.

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