I have a customer who has locked their WR21 after too many incorrect password attempts. I'm assuming the only way to recover from this is to reflash the panel, as described in section 3 of the software manual. I have not been able to find the image file called out in the manual. Can anyone help with the location of this file? Or is this something I need to request through a different channel?
WR21 Factory Reset
Best reply by CodeShepherd
I checked again internally and there are no images provided by Rexroth to reset a WR21 device. So for resetting the device needs to be send to the service.
3 replies