SSI encoder and C1108

Hello,

Drive is permanently stuck with the error C1108 Encoder Basic: Error during encoder initialization XG21.x.y (detailed code: 0144C810: Error during encoder initialization).

I had this setup working for a while with the same drive and encoder, but after deciding to add safe motion, I have been unable to switch to OM when encoder 2 is configured.

So far, I have tried the following:

  • Disabling safe motion

  • Restoring basic parameters (both standard and safety)

  • Restoring a parameter file I created when the encoder was functioning correctly

  • Reconfiguring the parameters from the beginning

Do you have any insights on what steps I should take next? Additionally, the error message "Error during encoder initialization" is not explained in detail in the help section. What could be causing this?

Thank you.

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