ctrlx Drive in Profinet issue - Rescue system

Hello, 

we've a customer who has some ctrlx Drives under a SIEMENS PLC on Profinet, 

they noticed they loose communication up to 2 times per day.

when they have the communication interruption, the drive appear in "Rescue System" mode, with the default IP adress : 192.168.0.1, which create Duplicte IP Address in the network.).

 

do you any idea about that ? 

attached the par file of 2 drives (1 with OP810 with issue and another OP741 without any problem).

thanks.

 

Best reply by Gruffi

Hello.

The error description says that this is probably a hardware defect and therefore the device must be changed. Please contact Service and arrange an exchange.

 

 

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