X5 Core 2.6.5 to 3.6.1 Update Failure

Hello,

In order to use a new PLC library I had to update X5 Core from 2.6.5 to 3.6.1

I followed instructions as in documentation "ctrlX CORE Runtime Release Notes Version 3.6.1_EN.pdf"

  • Switched to Service Mode

  • Deleted all Runtime Apps (not system apps)

  • Upgraded snapd-2.68.4.app OK

  • Upgraded core22-20250110.app but after reboot (Light Flash blue then permanent green) no longer able to get a connection (Sounds like Bug 942058)

  • Tried reboot and network discovery still no connection

  • Downloaded system image 3.6.0 (No image for 3.6.1 available in collaboration room) onto memory stick

  • Connected to XF01C as per instructions

  • After 30 minutes light still stuck on flashing blue (no other light colour witnessed during this time) so assume update not started

  • Power off no log file on USB

  • Power back on (without USB) flash blue then Green but still no connection

  • Tried a new different USB stick to update image but still same (after 30 minutes still flashing blue and no log file on stick afterwards).

Any other suggestions for how to proceed?

Many Thanks

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