The customer accidentally activated the "Temporary usage rights" during testing of the CORE X5. In this context, they noticed that the "Temporary usage rights" license was not actually activated.
However, they are using this license, and they will likely have a need for it in the future, for example in failure situations.
The versions they are using in this testing are the latest ones, i.e., ctrlX OS 4.6, Motion App 4.6, etc.
Motion for 10 axes worked, but the extension to 20 axes did not.
This is not yet a major issue, but later in the year, when customer deliveries begin, it will be required.
Could this still be an issue related to the prototype versions, or does the problem also occur with the current versions?
Br, Marko