Hello Everyone,
I am receiving an error message when I try to upload a file obtained with the ctrlX dvice portal web page. In this web page I assigned licenses to my device , I got a file, then I connect to my ctrlX core device, go to sttings --> licenses upload license file, but I get the following error: "Host ID error - response does not match system hostid". Could someone tell me what is mising or what I am doing wrong?
Thanks in advance.
Hi CodeSheperd, I am very embarrased to confess that in my personal case there was a mistake in comapring ctrlX core serial number. The typical identification code of 13 characters contained a twisted pair of them in the middle of the that code. Summarizing the serial number does not match. Again sorry for bothering you with this "no problem" case. Butherwise, I cannot speak for Venzi case, I hope it has a so simple soliution as mine.
I really apreciate moderator every day effort .