CtrlX Core X7 system update failed

Hello,

I tried to update the system image on a CtrlX Core X7 from 3.6 to 4.6. I used an USB stick formatted in FAT32 with the system image, mounted on the XF01C usb port (as described in the manual). I tried several times but it was unsuccessful every time. I also tried with version 4.4. It seems that the update doesn't happen at all, when I boot again the CtrlX is still in 3.6.

When we connect to the CtrlX webpage during the process, we see this screen:

rexroth-arch01.tar is the name of the file we can find in the "rescue" folder of the 3.6 .zip system image file.

In version 4.X, the file is called rexroth-arch02.ova.

Could this be the problem? Am I using the right method for updating CtrlX to 4.6?

Thank you

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