04/23/2025
How-to | Device Portal | Licensing | Device Management

ctrlX Device Portal - How to assign apps and licenses to devices

Introduction

Once your devices and orders are in the same folder, you can assign apps and licenses to a device.

Start the assignment

  • Go to Devices screen

  • Select 1 to 25 devices 

  • Click Licenses options > Assign Apps & Licenses

ℹ️ Info

You can also assign apps and licenses for a single device by opening the Device Details screen and clicking Assign Apps & Licenses.

Choose your preferred view

Switch between different views depending on how you want to select your licenses:

  • Licenses Only – See all available licenses in your folder

  • Apps & Licenses – View the available licenses in your folder grouped by app

  • Orders & Licenses – View the available licenses in your folder grouped by purchased order number

Available views

ℹ️ Info

You can customize each view by showing or hiding columns to match your preferences.

Select licenses 

Each view shows the licenses available in your folder. Here's how to select licenses:

  • Use the search bar to find the licenses

  • Check the box next to the license you want to assign

    • The license will be selected in every view

  • To assign a license from a specific order number, switch to Orders & Licenses view

ℹ️ Info

Disabled licenses: If a license is greyed out, it may be due to all devices already have this license or the quantity is insufficient for all selected devices. Try reducing the number of devices or assigning the license later.

Follow Pre-Conditions: Some licenses (e.g.: CODESYS) have specific conditions. Ensure all requirements are met before updating your device.

Unclassified licenses: If you have access to pre release license, not yet general available at our store, you can find it under the Unclassified app. 

Assignment screen

Select apps

Here's a step-by-step to select an app version: 

  • Go to the view Apps & Licenses

  • Or enable the App version column in the Licenses view

  • Choose an app version

ℹ️ Info

Selecting apps is optional and selecting an app version may be restricted by your company policy. 

Some app versions are not yet available in our system and are labeled in the version as "Not available".

If you find that a version is missing please make a request on our ctrlX SERVICES forum page.

Review in the summary panel

On the right-hand side, you'll find the Summary panel showing:

  • Selected devices: Devices you're assigning to, with a preview of already-assigned licenses and new selections marked as NEW

  • Selected app versions, if applicable

  • Selected licenses 

Click the button to show or hide the summary.

Once the assignment is completed you can download the files.

For further details on how to download, see the article:
ctrlX Device Portal - How to Download Apps and Licenses.

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