Introduction
User management in the ctrlX Device Portal ensures that the right people have the right level of access. This how-to explains how to navigate the User Management page, what roles exist today, and how administrators can manage permissions.
Accessing User Management
Click on your profile (your email) in the top-right corner.
Select User Management to open the full list of users.
The User Management page shows:
A complete list of all users in your account.
Each user’s email and role (Admin or User).
User Roles
Currently, there are two roles available:
Admin
Full access to the entire account and all features
Can invite new users and approve or decline access requests
Can create, edit, and manage all folders.
Can grant or revoke folders access for other users. Learn more in: How to organize assets with folders
User
Can log in and access all available services
Cannot edit folders, invite new users, or approve user requests
❗️If your account does not have any admin please contact: [email protected]
Feedback & Improvements
We are continuously improving the User Management experience.
👉 Please share your feedback via the community forum ctrlX SERVICES forum page or, by click in this form link:
What features would make managing users easier?
What new roles or permissions would you like to see?
Your input helps us shape the next updates.