ctrlX DRIVE connection via ctrlX CORE not working

Hello,

A customer has a ctrlX DRIVE communication through EtherCAT with a ctrlX CORE.

Connection with ctrlX DRIVE Engineering via ctrlX CORE is not working, why could be that?

Here I show you some screenshots:

Every slave is in OP:

ctrlX DRIVE IP settings:

Communication with the ctrlX DRIVE is made through the panel USB.

cltrX DRIVE firmware:

Best reply by hgd

Hello StefanAT_ctrlX ,

Even with EoE and IP-forwarding activated, there is no communication:

EoE configuration:

Ethernet ports configuration:

CORE version 2.6.3.

Thank you!

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