WebIQ Designer for PC 1 year : licence installed on ctrlX-Works but not seen by WebIQ Designer

Hello,

I bought a licence for one Year but WebIQ Designer does not see it.

Designer is stuck because it does not  see licence, is there an additionnal step to register to WebIQ server  ?

Thanks!

Best reply by webiq-sk

I see two issues here:
1. you did not stop WebIQ Server before executing the command to reset the passwords as outlined in the FAQ
2. you are trying to use WebIQ 2.14 on your PC with WebIQ 2.13 on your ctrlX - this is not supported - the versions always have to match - as WebIQ 2.14 has not yet been released for ctrlX you have to use WebIQ 2.13 on your PC.

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