WebIQ - Trend freeze depending on the screen I use (my PC or VR3110)

Hey,

Configuration (CtrlX + licence webIQ + use of VR31 for customer display). I need to make some trends, for that I have already followed some advises from the forum :

- The limits of the values I need are written in "process_data_manager/items"

- The variables from PLC match to the variables I put into WebIQ

Finally it worked on my PC (performance notebook Zbook HP) with google chrome.

The thing is, when I use the screen VR31 to display my dashboard. The curves does not show up. I used google chrome, firefox, internet explorer, it never works

Any ideas ?

Best reply by webiq-sk

Can you please clarify what "on my PC" means?
a) Opening the ctrlX HMI in a browser the local PC
b) Opening a local HMI using the local WebIQ Server?

Please also note the checkbox "Is UTC" in the Date/Time widget that should be checked when the corresponding item denotes UTC timezone.

"Systemzeit" always uses the system time of the system WebIQ Server is running on.

In any way, I would simply set the display time of the Trend Display to 60 minutes or so and let it run for a few minutes. Still, as the Trend Display worked flawlessly when I used the exact same item names you do with a local OPC UA server I think the items recorded are an issue.

When deleting the hmi.sqlite did you transfer the HMI directly to ctrlX or did you load it in your local WebIQ Server?

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