Connection to server interrupted

Hello community,

I currently facing problem in WebIQ log in window which it showing "Connection to server interrupted"

Other than that, I also saw that the WebIQ Runtime app in WebIQ cannot be start also.

I had verified that the problem was happened on the ctrlX CORE side due to my laptop can access into WebIQ designer when using another ctrlX CORE.

Information:
1. ctrlX CORE version: 1.20

2. WebIQ version: 2.14

3. using trial license

Hope someone meet this problem before and could resolve this issue

Best reply by webiq-sk

It looks like the WebIQ connect.json configuration file has been damaged in your installation:

This usually could only happen on unexpected power loss during setup, however we haven't seen this issue before.

Can you please uninstall and reinstall WebIQ and try again?

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