I am trying to connect my CORE to the device portal. I have applied for access and have been granted access to a tennant (SPS2019). In the email granting access, I received no further information than the tennant name.  I cannot add a device in the Device Portal because it requires a Connection Identifier. From the Device Portal manual, it seems that I must obtain this Connection Identifier from the CORE itself. In the manual, it describes a process to connect the CORE to the Device Portal. The first step (chapter 4.1.3) is to accept the Service Terms, but this page never appears. I only have this message:
There seems to be no way around it and I cannot perform the rest of the steps. Because of this, I cannot add the device in either location: the Portal or the CORE. My CORE has an internet connection. I have tried both the Bosch network, and an open connection. I see no errors or warnings in the Diagnostic log.
How can I connect to the Device Portal from this state? Â
The manual describes a method to "Claim" the device, but it is not clear what this means. Overall, I would suggest a "quick connection" section of the manual to describe this, complete with screen shots of what the user should expect. The existing manual is mostly describing what one can already see in the app and many redirect links to other parts of the same manual which is not long to begin with. We should make it easier for customers to use and provide more useful content. (my opinion 🙂 )