Introduction
All controls ctrlX CORE and SD-Dongle devices are registered automatically. For Engineering PC devices or partner devices go to the section "Register PC device".
If you are not finding your device maybe was moved to another account or a different folder. Follow section "Find your device" to find the device.
Register a Engineering PC device
To add an Engineering PC device:
Go to Devices
Optional: Select the folder where you want to have your device
Click the button Device Options and select Add PC device
Type the device name and the corresponding serial number
The description is optional
Click Save and the device will be shown at the corresponding folder
Register a partner device
We will add instructions here as soon is possible to register a partner device from the UI.
Find my device
If you are not finding your device it can be due to:
It's in a different folder:
At the Devices screen type the device name or serial number in the search field
Change the filters to "All folders"
If the device is found will be shown with a new column with the name of the folders where it's saved
Your device was not yet registered in your account
For Bosch Rexroth devices:
Click on "Register your product"
Scan or manually enter the device serial number
Add to the comment section you wish to claim the device in the ctrlX Device Portal
For other partner devices:
Contact our Support hotline (or [email protected]) and request to register your device into your account - you will need the device serial number and the account number.